we hates it
Thank you for speaking with us today
A complete transcript of your Web Chat is below. Should you have further
questions about our phones, plans or accesories, feel free to contact us
again over the web or call 800-SPRINT1.
Your Web Chat Transcript
Time Details
12/19/2007 09:57:59AM System: "Please hold and the next available agent will be with you shortly."
12/19/2007 09:58:01AM Session Started with Agent (Carmin)
12/19/2007 09:58:03AM Agent (Carmin): "Thanks for chatting with Sprint. My name is Carmin. May I have the wireless number that you are chatting about, please?"
12/19/2007 09:58:14AM aaron smith: "(XXX-XXX-XXXX)"
12/19/2007 09:58:24AM Agent (Carmin): "Please provide me with more insight into the problem that you are experiencing."
12/19/2007 09:59:03AM aaron smith: "i'm trying to set up an account online so i can get a new phone, and after i enter all my information and hit continue, it just reloads the same page"
12/19/2007 09:59:11AM Agent (Carmin): "I apologize but at the present time, our internet options are disabled because we are making changes so we can better serve our customers. At present, we have no idea how long these changes will take, but I assure you that we are working very hard to get the system up and running."
12/19/2007 09:59:46AM aaron smith: "lovely."
12/19/2007 09:59:54AM Agent (Carmin): "Would that be all for this chat?"
12/19/2007 10:00:03AM aaron smith: "yes. thanks for your time, automated system."
12/19/2007 10:00:07AM Session Ended
A complete transcript of your Web Chat is below. Should you have further
questions about our phones, plans or accesories, feel free to contact us
again over the web or call 800-SPRINT1.
Your Web Chat Transcript
Time Details
12/19/2007 09:57:59AM System: "Please hold and the next available agent will be with you shortly."
12/19/2007 09:58:01AM Session Started with Agent (Carmin)
12/19/2007 09:58:03AM Agent (Carmin): "Thanks for chatting with Sprint. My name is Carmin. May I have the wireless number that you are chatting about, please?"
12/19/2007 09:58:14AM aaron smith: "(XXX-XXX-XXXX)"
12/19/2007 09:58:24AM Agent (Carmin): "Please provide me with more insight into the problem that you are experiencing."
12/19/2007 09:59:03AM aaron smith: "i'm trying to set up an account online so i can get a new phone, and after i enter all my information and hit continue, it just reloads the same page"
12/19/2007 09:59:11AM Agent (Carmin): "I apologize but at the present time, our internet options are disabled because we are making changes so we can better serve our customers. At present, we have no idea how long these changes will take, but I assure you that we are working very hard to get the system up and running."
12/19/2007 09:59:46AM aaron smith: "lovely."
12/19/2007 09:59:54AM Agent (Carmin): "Would that be all for this chat?"
12/19/2007 10:00:03AM aaron smith: "yes. thanks for your time, automated system."
12/19/2007 10:00:07AM Session Ended