May 26, 2004 08:25
giving up is hard to do. why do i feel like such a failure? no one said anything to make me feel this way. i guess just the day in and day out bullshit kind of builds up after a while. maybe i'll find something where i'm more supported....but i know that the only way that i'll ever get support from anyone is if i change fields. quality is historically an ignored and unimportant aspect of business to all these people. but they need it, they just odn't understand it. and if they do understand it, it's not that they have taken the time to, it's that they have fallen flat on their face for not listening, wonder why, and when they get the answer they might retain it. so is my job every day. it gets old you know, having to justify every single thing you do to every single person you interact with all day long. the production workers never question, and they always go above and beyond the call of duty when i ask for certain things...it doesn't make sense. they don't understand anything except the literal translation of quality...which means that we build a great truck. whatever it takes to do that in their minds is quality...and they get it probably more than their upper level bosses do...or ever will for that matter. the bosses just think it's more red tape that we have to subscribe to, and the real value of the system can never be seen to people like this. i'm so tired of dealing with it.