Consumer web sites

Feb 27, 2012 07:54

Sometimes the web amazes me. I'm so used to dealing with companies and websites that are kept up to date, or at least are kept working, and then I find myself trying to answer a question that just doesn't want to be answered.

Last night I was settling down for an evening of laundry when I used the last of my detergent, thinking that I had a backup bottle under the sink.  Nope... I must have switched over some time in the last year or so... this was the backup bottle, and that one load was going to be my only load of the evening.

My question was a simple one - have the major consumer brands done away with phosphates, or should I stick with Seventh Generation?

Finding the answer hasn't been so easy.  Last November's Consumer Reports mentions that there are no standards for laundry detergent that can be tested, so at the very least I thought I'd check the claims on the websites of the top recommended brands. My visit to the wisk.com website was memorable for the lack of information about the product, aside from a page about the technology in which I learn their cutesy classification of stains. But that was worlds better than my visit to tide.com site which wouldn't even load the first few times, and was never functional when I got it to load.

Don't these companies have marketing budgets?  I mean, we're a SMALL company and yet we manage to keep an informative, useful website up to date.  Heck, we keep the websites for our dogs and our dog clubs up to date.

(I think I eventually found the answer to my question on the Wegman's supermarket website - a few pages into my google results I found their write up on one of the products that answered at least one question: Wisk is now phosphate free.)
Previous post Next post
Up