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Oct 05, 2005 22:37

It's been quite some time since I've updated my livejournal.. mostly because the minutiae of my day to day life doesn't make good press ( Read more... )

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Comments 13

keeganfox October 6 2005, 10:18:47 UTC
Sounds to me like you got the answer you needed. They "talked the talk", but didn't "walk the walk". I don't think I'd want to be their customer if I was "too much trouble" anyways. I think you should be proud they booted you, having proper service is a lot to ask these days.

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buran October 6 2005, 15:14:00 UTC
WTF? Assholes. Heaven forbid anyone want actual service!

Anyway, if you consider selling the phone, please let me know; I want to get that phone and I use Sprint and I've had good luck with the service. If I get a deal on the phone from you I might be able to stay on as month-to-month, which I won't be able to if I get a discounted (down to $450) one from Sprint.

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vandringar October 6 2005, 15:50:06 UTC
That's funny! I've heard of some companies starting to do that to customers that they see as problematic. At least you were able to get over to their customer service. I spent the last few days in Verizon hell trying to just use their stupid dial-up service, and get my phone turned on. Will you be able to use your Sprint Treo at any other cel service? If I remember right they're the oddball provider that doesn't use sim cards.

If you end up selling the Treo, keep me in mind! I've been trying to track one down, but holy crap, they're expensive!

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buran October 10 2005, 21:35:13 UTC
SIM cards are a GSM thing. Sprint, Virgin Mobile (which uses the Sprint network) and Verizon aren't GSM; they're CDMA, which uses the phone itself to keep track of who is who (built in in some way. I'm not as familiar with how it works).

GSM is less hearing aid compatible, though newer hearing aids deal with it better. I happen to be hearing-impaired, so I have to worry less about incompatibilities by using a CDMA network.

If you use a GSM provider, you can buy unlocked GSM Treos or get them from Cingular.

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soquili_gitli October 6 2005, 16:39:17 UTC
Wow. I've never heard of such epic lameness. Glad I'm with VZW.

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aerowolf October 6 2005, 22:17:20 UTC
I think that that's illegal, actually. If you had a contract, they are required to live up to their end of it, and if they don't, they're in breach, which is a tort. Meaning, you can sue their pants off.

Unfortunately, there doesn't seem to be anything criminal about it.

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buran October 10 2005, 21:33:08 UTC
You can actually sue anyone for anything. I've seen tons of dumb legal cases. I haven't sued people for things that WERE worth suing for, though, so not everyone is quite so sue-happy.

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sue-happiness... aerowolf October 10 2005, 23:24:02 UTC
Yes, you can sue anyone for anything. Frivolous suits get dismissed, though.

However, sometimes the legal system is the only way to make sure that our rights under the laws aren't trampled on.

('suing the pants off of' means, in my own personal vernacular, that there's valid justification for suing them, and if you sue them, they will lose. Especially since they're the ones who write the terms of the contract, and you don't get any negotiation power when you sign up for it, anything that's not explicitly spelled out in the contract as something they can do is actionable.)

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Re: sue-happiness... buran October 11 2005, 00:45:48 UTC
Not all frivolous lawsuits get dismissed, unfortunately (some states actually had to create more rules under which this could be at least partially fixed; see SLAPP suits) and even a suit that does get dismissed later has to be dealt with, costing money, and then recovering that money has to be done through a countersuit, which is justified if the original laqsuit really was frivolous.

Under ANY contract, something that's not specifically mentioned in it as forbidden is acceptable; I'm not sure what you're trying to get at. However, by default, people can do whatever they want that isn't illegal -- provided they didn't sign it away.

There are certain rights, some of which are universal across the country and some which vary by state, province, city, whatever, that you can't sign away in a contract or other agreement and can strike out if the language appears; if you are sued for doing one of these things, a court will not find in the plaintiff's favor.

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