Moment of workplace facepalming

[hilaryann]

ME: "Thank you for calling _____ Law Firm, how may I--"
*BEEP BOOP BEEP BEEP*
ME: "Uhm, this is--"
*BEEP BOOP BEEP BEEP* (can hear background sounds, breathing, etc.)
ME: "...Can I connect you?"
CALLER: "Oh, sorry, I thought you were automated."
ME: "That's okay, how can I--"
*BEEP BOOP BEEP BEEP*
ME: "Sir, you have to actually talk to me. I'm not auto--"
*BEEP BOOP BEEP BEEP*
ME: "Sir, I'm going to hang up now."
CALLER: "Oh, jeeze, sorry. I'm just so used to being able to punch in an extension when I call places."
ME: "Yeah, sorry. I'm a person."