Aug 20, 2007 15:53
It's 3:00 and Fed-Ex hasn't been here to re-attempt to deliver the package I should have already had. So I go to the online tracking and see an estimated delivery date of 08/21!
What. The. Fuck?!?!?
So I called and they were all like "Well they attempted to deliver and no one was there." I tell them that the driver ignored the arrow telling him to go to the other door and his response was "When it is indirect signature it is up to the driver's discretion whether to leave the package or not." THAT IS NOT THE ISSUE HERE! If the driver had bothered to use his brain, and then looked at the note and decided not to leave it anyway why wouldn't he have also left the door tag on the same door as the note? And that 'driver's discretion' bullshit is there for when it comes to leaving packages in apartment buildings or shitty-ass neighborhoods. This is neither.
Then I ask him, well, why the hell isn't he attempting to redeliver today instead of waiting until tomorrow? I'm told that because it was shipped for home delivery they only deliver Tuesday through Saturday. Fine, I'll go pick it up. Which location is it at? It's way the fuck over in St. Paul on Energy Park Drive, and they aren't even open today so I couldn't pick it up even if I wanted to drive halfway across town.
There's no way I can even get it until tomorrow no matter what. My god! What if this was a package I needed rather than one I just wanted?!
So I told the phone guy to put a note on it to leave the damn package tomorrow. And what does he say? "It's up to the driver's discretion whether to leave it or not if no one is home." I sorta went off on the phone guy at that point. I was like, "No, not leaving it is NOT an option. I called before the delivery date when I saw that it was a day I wouldn't be home to find out what to do to ensure that I would get it. I was told that I could leave a signed note telling the driver where to leave it. He ignored a very large & obvious sign to go to the side door where that note was. Therefore the package that I expected to have waiting for me on Saturday wasn't there. Waiting until Tuesday is not acceptable, but I have no choice. The package WILL be waiting for me when I get home on Tuesday, PERIOD!"
Grrrr. I still haven't gotten my Zoloft either. Someone tell the world to please stop pissing me off!!!!
pissed off,
fed-ex