Mar 23, 2006 23:29
So tonight at work I realized something.
I was making a woman and her husband's sub and I just wanted to make it and get it over with because at this point I was just sick and tired of making subs. I wasn't rude, but I wasn't talking besides asking them questions about their food. The woman looked at her husband and says, "She's not smiling." I look up and give her the fake half smile. And she goes, "She needs to smile, what do you think would make her smile?" She then looks at me and says, "If I gave you a ten dollar tip I bet you would smile." I half laugh and fake smile again. I'm finished with their sub, go to the register, ring them up and as they were about to leave she hands me ten dollars. "I'm not taking it." "Yes you are." "I won't take it." And they leave me with the ten dollars.
At that point I regretted being crabby/mad/not smiling, whichever you would like to call it.
I've never regretted being happy towards a customer. Ever. But there were some nights where I would be mad and I regretted this everytime.
Sigh. I guess what I'm getting at is: I need to be happy. Even if I'm not, I need to at least act it. Everyone likes a happy person.
That is all.