why does every DSL call sound like this? am i asking wrong?
user: Hi, I am having trouble getting a web page with my DSL
James: Ok, which DSL modem do you have?
user: What do you mean? I have Earthlink
James: No, what DSL modem do you have?
user: I don't know.
James: If you look at the modem, it will say what brand it is.
user: Oh uh, hold on. Its a *******
James: Ok, which DSL modem do you have?
user: What do you mean? I have Earthlink
James: No, what DSL modem do you have?
user: I don't know.
James: If you look at the modem, it will say what brand it is.
user: Oh uh, hold on. Its a *******