Jul 28, 2004 12:59
Ok, So I went to Walmart last nite after I got off work around midnite because I needed deodorant and while I was there I decided I was going to check out what they had in the electronics department. I saw Hellboy was out on DVD and on sale and since I never saw it in the theater and I was planning on renting it anyways I figured I should just buy it. I picked up a copy and then I decided to check out what PS2 games were out and on sale, so I checked those out and they had two games that I wanted and they were on sale, so I went to ask a Walmart sales associate to kindly open the glass case so I could purchase said games. ( WOW that is one big run-on sentence, just a stream of thought) This wasn't the usual psychotic lady that works in electronics late at nite, she is at least competent. This lady looked like she was more concerned about her next smoke break then making sure she did her job properly. So I have to pay for the games in the electronics department because Walmart doesnt want someone stealing them on the way to the front registers and her is where my experience starts to become unpleasant. She rings me up and tells me I owe $97.10. I was thinking my total was going to be somewhere near $70, so I give her $100.00 and she hands me my reciept and my change and sure enough the stupid woman charged me for the same game twice. So I point this out to her and she has to go get her glasses to make sure, as if the fact that I bought 4 items and there are 5 items on the reciept wasn't enough proof for her, Grandma Moses needs to be able to actually read. Here's a hint, how about you wear your glasses and you wouldn't make mistakes like that. Then she gets her walkie talkie to call a supervisor out to tell her what she needs to do. By the way, she takes the $2.90 in change I was due and puts it back in her register. She then checks out the guy who was waiting in line behind me, and manages to do that without incident, probably because she was wearing her glasses at the time. At this point her mustached female supervisor shows up and Grandma Moses asks what she should do, to which her supervisor says she should refund my money. WHY DIDN"T I THINK OF THAT?????? SO her supervisor leaves, I guess to go get the only set of register keys they have available in the entire Walmart. Grandma Moses then proceeds to get $28.83 (the price of the game) out of the register and hands it to me; that's great, aside from the fact your forgetting the tax I paid on the game plus the $2.90 you stole back for yourself. Then the supervisor shows back up with the register keys, and tells her again to refund my money; at which point Grandma Moses tells her she just gave me $28.83. At least the supervisor knew I was due back the tax on the game, she didn't get her job as assistant nite manager for nothing! So mustache supervisor lady walks old incompetent register lady through the process of doign my refund and at that point I get $31.00 back, then I have to remind register lady that she took my $2.90 in change and I want it back too. And she looks at her supervisor and says, "Oh yeah, I put his $2.90 back in my register," as if she had done something good and wanted a cookie. Her supervisor tells her she needs to give that back to me as well. So after about 15 minutes I get to finally leave with my proper change, and they say customer service is dead. So I proceed to walk toward the exits as fast as possible before I have to be detained any longer, when what do I proceed to hear when I finally get to the front doors but the security alarm going off. Oh goody, incompetent register lady forgot to demagnetize the antitheft device. It's a good thing she did that, because I was afraid I was going to forget what a great time I was already having. So I have to wait another 5 more minutes while the door lady proceeds to scan my electronic items with a wand and write down which one was still magnetized. Overall I think I had a wonderful time. Maybe next time, they can just punch me in the face rite when I walk into the door, so anything that happens after that wont seem so bad.