October 11, Saturday: "Inagaw mo ang account sa akin"
I work in a telecommunications company. For two years I am working as an account executive. I have met a lot of people, rank and file to CEOs. I have seen multiple characters, from best to worst. I have been unto series of word fights and customer damnation, but believe me whoever coined the phrase "the enemy is within" is a genius.
In a segmentized sales organization, where industrial classification is prevailing, it is a common impression to everybody that there is a power account/industry. We call it trophy accounts. I belong to the not-so-popularly classified industry, and I am not complaining.
Business Process Outsourcing and ICT voraciously share a chunk of the company's revenue. They are top-rated, highly-protected, executively guarded boundary that no one dares to cross. Who am I? A sheer AM with no experience in handling call center would handle a topnotch order?
When someone from the celebrated industry knew, that a weakling happened to cross that venerated boundary, it's a war.
It's a battle between David and Goliath.
Ladies and Gentlemen, I went into that war.
Slowly, piece by piece, they are killing me. Wow, this group is absolutely a hard brick, they are a decade-old sediments of heartbreakers for my kind. I entered the war, I came prepared, I brace for the disaster, but I didn't anticipate that the war will start sooner than expected.
I was caught off-guard. I crossed the boundary, took the top-rated sales order from the client, and a day later the enemies ammunition is aimed, point-to-point, to me.
I was helpless, their breed is that of a warmongering monsters. Their expertise in terrorizing weaklings are beyond explanation.
But the war hasn't ended yet. Up to now, I really don't know if I should give-up and turn-over the account to them, but deep inside of me, I feel like I should call it mine. I may have taken a leap ahead of my league, but I really have to make it big this time.
What is my power compared to them? I am handling a not-so-recognized industry and they are lavishly savoring their industry's omnipotency.
Hate me buddy, but I ain't a quitter. This is going to be a battle. They will finally know the meaning of misery.
On Monday, wrath will loose, chains will break, it's time to try my convincing power one more try.
Wordplay.
XOXO
In a segmentized sales organization, where industrial classification is prevailing, it is a common impression to everybody that there is a power account/industry. We call it trophy accounts. I belong to the not-so-popularly classified industry, and I am not complaining.
Business Process Outsourcing and ICT voraciously share a chunk of the company's revenue. They are top-rated, highly-protected, executively guarded boundary that no one dares to cross. Who am I? A sheer AM with no experience in handling call center would handle a topnotch order?
When someone from the celebrated industry knew, that a weakling happened to cross that venerated boundary, it's a war.
It's a battle between David and Goliath.
Ladies and Gentlemen, I went into that war.
Slowly, piece by piece, they are killing me. Wow, this group is absolutely a hard brick, they are a decade-old sediments of heartbreakers for my kind. I entered the war, I came prepared, I brace for the disaster, but I didn't anticipate that the war will start sooner than expected.
I was caught off-guard. I crossed the boundary, took the top-rated sales order from the client, and a day later the enemies ammunition is aimed, point-to-point, to me.
I was helpless, their breed is that of a warmongering monsters. Their expertise in terrorizing weaklings are beyond explanation.
But the war hasn't ended yet. Up to now, I really don't know if I should give-up and turn-over the account to them, but deep inside of me, I feel like I should call it mine. I may have taken a leap ahead of my league, but I really have to make it big this time.
What is my power compared to them? I am handling a not-so-recognized industry and they are lavishly savoring their industry's omnipotency.
Hate me buddy, but I ain't a quitter. This is going to be a battle. They will finally know the meaning of misery.
On Monday, wrath will loose, chains will break, it's time to try my convincing power one more try.
Wordplay.
XOXO