Aug 31, 2006 12:36
I would love to know why this world is full of dishonest people who have no problems with screwing people over.
When we purchased our new house, just like our first home, we paid for a year warranty that was to cover anything that went wrong with the house in that first year. So, in the first week of moving in, our AC broke. The warranty company was called and the man who came out to fix it, came right out and said that we were screwed. He said to our faces that there was a clause in the contract and even if we were to hire a lawyer, it would be a lost cause. Then the dumbass said the warranty company only works with them, which to me, means they're both crooks. He did say that if they could find this "obsolete" part then it was no cost.
So, they find the part and order it. Tuesday they were to come out to fix it and it would be no charge. What a relief, right?! WRONG. They were due there in an hour and we get a call saying the parts ordered were wrong. So, we are waiting on a phone call. Lee gets it today and they have to replace it and our cost will be $1100. WTF?! So, the money we paid for a warranty was useless.
So, yesterday "Floor it Now" starts on our floors. The sales man and the installer both knew about the hardwood that was already in our diningroom. They just "forgot", so now we get to pay an extra $175 so they can rip that up along with the carpet. We have already gone over our floor budget as it is, and now this.
Its just so overwhelming and discouraging.