HELP!

Sep 18, 2012 13:42

I sent a package to Germany. And well it seems to be stuck some place for 12 days. This is the message I get when I look it up online.
Priority Mail International Parcels Addressee requests own pick-up - Item being held, addressee being notified September 06, 2012, 6:24 am GERMANY

Customs clearance processing complete September 05, 2012, 2:32 pm GERMANY

Customs Clearance September 05, 2012, 2:31 pm GERMANY

WELL the adresssee hasn't been notified AND hasn't requested own pickup... ever. I called USMail and they pretty much just read what was on the screen in a snoty tone. And told me my German friend has to contact her post. My German friend has and they have no clue.

I really need help. Either who I can call or maybe who she can contact. I'm really stressing out. Since IDK how long they'll keep it until they send it back to me.
Previous post Next post
Up