A Day Late and a (Hundred) Dollar(s) Short....
I'm beyond pissed right now and I'm posting my resume on Monster.com as we speak! Fuck this bullshit!
Long story short:
A Spanish speaking patient was paying for her appointment. Her services totaled $92. She handed me $102. Two singles and a hundred dollar bill. I told her, although I'm sure she didn't totally understand me, that we didn't have enough change to break down a hundred dollar bill. We couldn't simply give her $8 back. She "understood", I gave her back the hundred dollar bill, kept the singles and she proceeded to give me $90. I gave her a receipt and she left. It was a normal transaction. Nothing out of the ordinary. That is until later...
Around the 2 o'clock hour the patient calls the office and accuses me of never giving her back her $100! What the ..?! I couldn't believe it. Never in my life have I've been accused of doing anything remotely criminal. Obviously I was innocent and so I quickly gave my account to Dr. Latina Fashionista who was translating for the girl. I felt bad for the Dr., stuck in the middle of her ill placed accusations and me trying to defend myself. That's what pissed me off. This bitch just knew I had her money! Of coarse she couldn't have misplaced it, especially with all the big bills she was housing in her wallet. Nope the possibility of her simply misplacing the money or miscounting the amount of money was a preposterous idea.
I held my cool until I overheard that the girl wanted to know if there were cameras in our office so she could review the footage. That's when I totally lost it... and went into hysterics. Sure I'm struggling financially but never ever would steal from anyone! This coming from a girl who found a 50 dollar bill laying on the ground and gave it to some guy who randomly appeared claiming that the money was his. That was a difficult decision, but I'm a believer of karma... I don't fuck with karma.
Thank goodness Anne was there to back up my story. If it wasn't for her, it would have been my word against this ridiculous patient. Although Anne and I fight like a married couple at the front desk, we at least have each other's back.
Too bad I can't say the same about any of my fake ass coworkers. Sure, they didn't say that I took the money but they didn't really stand up for me either. I understand that situations like this calls for fair judgement but for goodness sakes, they were basically allowing this girl to persecute me right then and there. They just stood around like the clueless dumbfucks they are with their thumbs up their asses, unsure of what to do. My supervisor looked like a deer caught in head lights. One nurse actually had the audacity to say, "Well the patient isn't like that at all, she wouldn't lie about losing the money... I'm sure she's just confused." How the hell do they know that?! They've seen her in the office, maybe once or twice? They see me everyday but are somehow able to capture her character and not mine... even with a fucking language barrier?! Little do they know she could have accused me on purpose, in order to gain $100.
Nope, no one did anything.
By that time I already felt defeated and broke down in tears. I went to my safeground, the billing department to cry to Darlene and spent the rest of my day working on a project in the back away from the front.
I seriously hate my work environment. No one is friendly. No one communicates. No one really respect one another. It's like being in a mentally abusive relationship.
And like an abusive relationship, I think it's finally time to call it quits. Any good out of this job would be a day late and a dollar short. Life is too wonderful to spend it miserable every day.
Long story short:
A Spanish speaking patient was paying for her appointment. Her services totaled $92. She handed me $102. Two singles and a hundred dollar bill. I told her, although I'm sure she didn't totally understand me, that we didn't have enough change to break down a hundred dollar bill. We couldn't simply give her $8 back. She "understood", I gave her back the hundred dollar bill, kept the singles and she proceeded to give me $90. I gave her a receipt and she left. It was a normal transaction. Nothing out of the ordinary. That is until later...
Around the 2 o'clock hour the patient calls the office and accuses me of never giving her back her $100! What the ..?! I couldn't believe it. Never in my life have I've been accused of doing anything remotely criminal. Obviously I was innocent and so I quickly gave my account to Dr. Latina Fashionista who was translating for the girl. I felt bad for the Dr., stuck in the middle of her ill placed accusations and me trying to defend myself. That's what pissed me off. This bitch just knew I had her money! Of coarse she couldn't have misplaced it, especially with all the big bills she was housing in her wallet. Nope the possibility of her simply misplacing the money or miscounting the amount of money was a preposterous idea.
I held my cool until I overheard that the girl wanted to know if there were cameras in our office so she could review the footage. That's when I totally lost it... and went into hysterics. Sure I'm struggling financially but never ever would steal from anyone! This coming from a girl who found a 50 dollar bill laying on the ground and gave it to some guy who randomly appeared claiming that the money was his. That was a difficult decision, but I'm a believer of karma... I don't fuck with karma.
Thank goodness Anne was there to back up my story. If it wasn't for her, it would have been my word against this ridiculous patient. Although Anne and I fight like a married couple at the front desk, we at least have each other's back.
Too bad I can't say the same about any of my fake ass coworkers. Sure, they didn't say that I took the money but they didn't really stand up for me either. I understand that situations like this calls for fair judgement but for goodness sakes, they were basically allowing this girl to persecute me right then and there. They just stood around like the clueless dumbfucks they are with their thumbs up their asses, unsure of what to do. My supervisor looked like a deer caught in head lights. One nurse actually had the audacity to say, "Well the patient isn't like that at all, she wouldn't lie about losing the money... I'm sure she's just confused." How the hell do they know that?! They've seen her in the office, maybe once or twice? They see me everyday but are somehow able to capture her character and not mine... even with a fucking language barrier?! Little do they know she could have accused me on purpose, in order to gain $100.
Nope, no one did anything.
By that time I already felt defeated and broke down in tears. I went to my safeground, the billing department to cry to Darlene and spent the rest of my day working on a project in the back away from the front.
I seriously hate my work environment. No one is friendly. No one communicates. No one really respect one another. It's like being in a mentally abusive relationship.
And like an abusive relationship, I think it's finally time to call it quits. Any good out of this job would be a day late and a dollar short. Life is too wonderful to spend it miserable every day.