Я: Hello
Я: i has a mistake and install firmware from spc 1330 on spc 1300. Can you send me base firmware for spc 1300?
Philips support men: Our drivers for that webcam are listed here:
The agent is sending you to
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?tmplt=ePlatform%20-%20Philips&scy=US&slg=AEN&sct=WEBCAMS_SU&cat=WEBCAM_HEADSETS_CA&session=20101206141555_161.88.245.138&grp=PC_AND_PHONES_GR&ctn=SPC1300NC/27&mid=Link_Software&hlt=Link_Software.
^^^^ Чел думает, что я драйвер от прошивки не отличаю )
Я: not a driver, but firmware (((
Я: i was install this Firmware Upgrade Software + Firmware Upgrade Readme File spc1330nc_00_fus_eng.exe Version: V0.2, Application, 292.00 KB, Date published: 2010-08-04
Philips support men: We do not have any downloadable firmware.
^^^^Это он явно с ответом поспешил )
Я: realy?
Я:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SPC1330NC/00&scy=gb&slg=en&mid=Link_Software Philips support men: That is the only webcam we have that specifically has a firmware update too fix an issue that was found with this camera, we do not have it on any other cameras.
^^^^ Чел явно не первый день работает
Я: why this firmware didnt check model of webcam?
Philips support men: The firmware update was not designed too do that.
^^^^ Я чуть тапком не запустил в экран после такого ответа )))))))))))) Красавчег, он меня провоцировал, сцуко, полюбому )
Я: did you have any decision for my incident?
^^^^ Совсем жесткий косяк с моей стороны
Я: do you have any decision for my inciden )
Philips support men: Let me see if their is anything available we can do.
^^^^Черт, у меня прям надежда появилась. Я представил как он лениво перебирает дискеты на столе...
Philips support men: How long have you had this webcam for?
Я: about 2 years. I can write s/n...
^^^^Я почувствовал какой-то подвох...
Philips support men: Unfortunatly, that camera is out of warranty, their is nothing we can do about that camera while it is outside it is warranty.
^^^^
Я: it`s bad, but thank you
Philips support men: I do apologize for the inconvience.
^^^^ И вам успехов, так скать...
PS: Камеру придется положить в коробочку с другими технотрупами (заслуживает отдельного поста)