Sep 05, 2004 00:37
Charles got caught up in portioning pasta today, so I ended up running the rack while taking care of my tables during the first rush. Didn't result in much cash from me, but it did provoke some nice comments. Charles started telling Steve-O how they need to move me to shift leader so they can start training me for kitchen manager so that when Charles leaves on the 25th they'll have someone reliable to put there. Steve said that I need more pins before they can do that, at which point I could see Charles wink at me and ask how many pins they owe me now in the first place. Steve admitted to at least three [which is the minimum to be shift leader in the first place]. Charles said I deserved one for starting in on running the rack, unasked, in the first place. Steve hemmed and hawed and I never got it, but I would love to kitchen manage a few nights a week. The kitchen staff all like me enough and it would totally pad my paychecks nicely.
We'll see. I find it unlikely, but it would be nice. Not holding my breath though.
These guys come in. Get some flavored tea, cherry coke which I graciously put some maraschinos in without being asked. Their food came out perfect, I refilled their glasses every time they got half-empty, and we joked around a lot. In the end, their tab came to $45.58, and they put a $50 in the black and handed it to me with a, "This should do it."
I took it to the computer and was shocked to think I'd only get a $4.42 tip if I didn't do anything about it [just less than 10%?! Jeez guys, way to be cheap!]. I put the change in the black book and passive-aggressively took it back to the table with a polite, "Here's your change guys; have a nice night."
I went to go take care of some other stuff at other tables, etc. When I come back, we had the following exchange:
Guy: There you go. That should be better.
Other Guy Yeah.
Me: opens book. inside is now $6.42, which is not much better
Guy: grinning Better?
Me: You guys want the truth?
Other Guy: Yeah. Is that better?
Me: Actually guys, I've been waiting tables for two years. I was brought up to believe that a fifteen percent tip was the bare minimum, unless you found yourself going into the kitchen to get your own food. The kind of service I've provided tonight usually runs me at least twenty to twenty-five percent of the tab as tip. This is less than that fifteen percent. If you truly believe that my service only worth that much to you, then I will take that into consideration as a sign that I need to improve. I hope you have a good night.
Both Guys: mute, shocked looks
And with that, I picked up the book and walked away.
Way I figure it, they asked. Brought it upon themselves.