(no subject)
i work at mills fleet farm in pricing and data processing, and a lot of my day is spent being the telephone operator for the store. needless to say, i get a lot of annoying customer calls and i'd like to tell you of one i received last night.
me: mills fleet farm, how can i help you?
woman: yes, do you have a fleet farm in worthington, mn? (note that throughout this conversation she was talking to me in a bitchy tone)
me: no i'm sorry we don't.
woman: well this is an EMERGENCY. where's the closest fleet farm to worthington?? (ok, so i didn't actually know where worthington was, and let me point out that i live three hours from where she was)
--puts her on hold, asks co-worker who says that lakeville would be the closest--
me: ma'am? lakeville would probably be the closest fleet farm to you.
woman: WHAT??!? THAT'S AN HOUR AWAY FROM ME! you have no idea what you're doing, do you?
me: to be honest i'm not quite sure where worthington is exactly, but a co-worker told me that lakeville would be closest to you. our other Minnesota stores are... (and i listed them all)...
woman: GET A MANAGER ON THE PHONE NOW!
me: (irritated, and not wanting to bother the manager with this call) well, those are our stores, and a manager would give you the same information...
woman: WHAT IS YOUR NAME??
me: vanessa
woman: well VANESSA, I'M GOING TO REPORT YOU TO THE PRESIDENT OF FLEET FARM!
--click--
what the hell. report me because there isn't a fleet farm in worthington? have fun with that.
me: mills fleet farm, how can i help you?
woman: yes, do you have a fleet farm in worthington, mn? (note that throughout this conversation she was talking to me in a bitchy tone)
me: no i'm sorry we don't.
woman: well this is an EMERGENCY. where's the closest fleet farm to worthington?? (ok, so i didn't actually know where worthington was, and let me point out that i live three hours from where she was)
--puts her on hold, asks co-worker who says that lakeville would be the closest--
me: ma'am? lakeville would probably be the closest fleet farm to you.
woman: WHAT??!? THAT'S AN HOUR AWAY FROM ME! you have no idea what you're doing, do you?
me: to be honest i'm not quite sure where worthington is exactly, but a co-worker told me that lakeville would be closest to you. our other Minnesota stores are... (and i listed them all)...
woman: GET A MANAGER ON THE PHONE NOW!
me: (irritated, and not wanting to bother the manager with this call) well, those are our stores, and a manager would give you the same information...
woman: WHAT IS YOUR NAME??
me: vanessa
woman: well VANESSA, I'M GOING TO REPORT YOU TO THE PRESIDENT OF FLEET FARM!
--click--
what the hell. report me because there isn't a fleet farm in worthington? have fun with that.