Jul 18, 2008 11:23
Lets have another round of applause for Albany Medical Center.
The blood lab took us at a decent time yesterday morning. In fact, Dom was still parking the car by the time Cadie was done. We got a lovely ignorant attitude as a reward. I was just simply making sure everyone could follow orders from Boston. You know, not mess things up?
It's quite simple really. Even 2.5 year old Cadence understood it. Three vials of blood. Two for Albany and one to be shipped over-night to Boston.
Well lo and behold, while we were shopping for the new Oscar the Grouch sneakers for Cadie's rapidly growing feet, Dom gets a call on his cell from from AMC. The blood lab told Nephrology that not enough blood was drawn. We were to please bring the patient back in for more torture.
After an hour of trying to find a parking space we finally arrive back to the blood lab. Everyone was surprised to see us back. Uhh? The person who drew the blood promised us she drew enough blood. We sat and waited for 30 mins before she comes over to us again and tells us she is going to the lab to see if she can straighten things out. 30 mins later she comes back and says its all worked out, the interruption in finding Oscar was over.
What am I getting at here?
No one decided to get off their bums to figure this out until after we got there. A+ communication AMC!