Interesting day...
So, what a day. I feel like I want to drink it all away. One of those ones you wish would never come... but that is for reasons all my own. Despite that, I think I actually made a difference today, and that makes me happy. Better yet, I made a difference at work, and because of it, I made a lady cry. Her tears were the happy ones.
So, it was about noon when she called. Just wanted to know if we had a tv in stock. So, I went to check. Poor lady was on hold for about 10 minutes, so whats a few seconds for me to walk and actually make sure I have it? So, she told me that one of her friends had the same kind, and that someone came over and helped to build a really nice cabinet to go around it. She was all about getting that. But, then she had no idea when she'd be able to come in and get one, and this is where I went from Best Buy worker, to friend in her world. They are elderly folks and her husband just had heart surgery because his arteries were 99% blocked. It was risky surgery, I was told. But, without it he would have had a stroke and died. Risky, yes - but a no brainer. So, he is in incredible pain and has a heart functioning at about 20% of what it should. And to top it off, his doctor is on vacation in Japan until Monday. Wow. Poor guy. She has very little use of one of her arms because she has had - and survived - cancer. And her hearing isn't very good. So, she talked, and i listened. And i reassured. And she opened up and when I told her all the right things, everything that she could possibly want to hear, she cried and said I was her blessing today. And she called back twice to make sure that I knew that. And each time she hung up happy, her voice full of happy tears.
She asked me to say a prayer for her husband. Well, I haven't been able to get them out of my mind. She said we will meet one day, and I am looking forward to that, because in just a brief moment, I think she made as much an impact on me as I did to her.
So, I made a woman cry today, and I have never felt better doing it. I dont think I need those drinks anymore.
So, it was about noon when she called. Just wanted to know if we had a tv in stock. So, I went to check. Poor lady was on hold for about 10 minutes, so whats a few seconds for me to walk and actually make sure I have it? So, she told me that one of her friends had the same kind, and that someone came over and helped to build a really nice cabinet to go around it. She was all about getting that. But, then she had no idea when she'd be able to come in and get one, and this is where I went from Best Buy worker, to friend in her world. They are elderly folks and her husband just had heart surgery because his arteries were 99% blocked. It was risky surgery, I was told. But, without it he would have had a stroke and died. Risky, yes - but a no brainer. So, he is in incredible pain and has a heart functioning at about 20% of what it should. And to top it off, his doctor is on vacation in Japan until Monday. Wow. Poor guy. She has very little use of one of her arms because she has had - and survived - cancer. And her hearing isn't very good. So, she talked, and i listened. And i reassured. And she opened up and when I told her all the right things, everything that she could possibly want to hear, she cried and said I was her blessing today. And she called back twice to make sure that I knew that. And each time she hung up happy, her voice full of happy tears.
She asked me to say a prayer for her husband. Well, I haven't been able to get them out of my mind. She said we will meet one day, and I am looking forward to that, because in just a brief moment, I think she made as much an impact on me as I did to her.
So, I made a woman cry today, and I have never felt better doing it. I dont think I need those drinks anymore.