Feb 14, 2013 22:33
I took my "Customer Service Career Battery" online. I find that I often get wonderfully anxious and worried before doing something that I'm afraid of (and before you think this is just test anxiety, know that I realize fully how a single online test can and would alter the course of my entire career, and thus, life) but the actual experience is fairly blase' and kind of boring. Which should make me less anxious in the first place. But no luck with that so far.
Turns out that I've taken the exact test before at Giant Eagle. And failed it. This time I did some research on the company to figure out what they were looking for, and I learned a good deal more about entry level online customer service assessments - how they're built, how the point system works, what answers translate into. I feel confident in myself and the answers that I gave. Knowing how the tests are set up, I also know that I've either destroyed it with awesomeness or failed so much that it should be curious to anyone reading the results regardless.
I remain positive and confident, without allowing myself to be hopeful. I'm glad to be passed this hurdle, though my heartbeat is a bit quicker than it was yesterday...and I imagine that it will remain so until I find out the test results.