Jul 01, 2011 16:10
AT&T has the best customer service system in the world. I mean it. They hire terrific people and you can reach some of them 24/7.
But that nice, ardent, professional woman and her good work is lost on me today because her phone makes her sound like she's way in the back of a shipping container she shares with a stepdown power transformer.
Still, in spite of this difficulty and others I've endured over the last few weeks, I was able to on this day:
*) Pay the first Wireless Internet bill for Rather Manor (although it was past due)
*) Correct the billing information for the Wireless Internet account (so it wouldn't bounce back like the first bill did)
*) Link the Wireless Internet account with the Landline account for Rather Manor so
*) We might be able to BUNDLE services and save some moolah
And I did it on ATT.com, whose veracity measures are needlessly difficult for legitimate users while still leaving gaping holes for cyberfraudsters. Tho' I doubt there can be a lot gained from the information available to the phone company and the individual endusers.
troubleshooting,
isp,
money,
housing,
scams,
telephones,
fraud,
home,
work,
glitches,
sound