Take THAT--Runaround!

Jul 01, 2011 16:10

AT&T has the best customer service system in the world. I mean it. They hire terrific people and you can reach some of them 24/7.

But that nice, ardent, professional woman and her good work is lost on me today because her phone makes her sound like she's way in the back of a shipping container she shares with a stepdown power transformer.

Still, in spite of this difficulty and others I've endured over the last few weeks, I was able to on this day:

*) Pay the first Wireless Internet bill for Rather Manor (although it was past due)
*) Correct the billing information for the Wireless Internet account (so it wouldn't bounce back like the first bill did)
*) Link the Wireless Internet account with the Landline account for Rather Manor so
*) We might be able to BUNDLE services and save some moolah

And I did it on ATT.com, whose veracity measures are needlessly difficult for legitimate users while still leaving gaping holes for cyberfraudsters. Tho' I doubt there can be a lot gained from the information available to the phone company and the individual endusers.

troubleshooting, isp, money, housing, scams, telephones, fraud, home, work, glitches, sound

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