(no subject)
God, I hate reception. There was this fabulous rant about it on Hissyfit a few years back, but I can't find it.
Day One has reminded me of a few joys I had forgotten:
1. "Is Fred there?" How the fuck should I know? This company has like 60 employees. Some of them aren't even on the same floor as I am. I'm just the receptionist. I will transfer you to his extension. If you would say "I'd like to speak to Fred," I would find you less annoying.
2. "But I've called him five times today and he isn't answering his phone. I reeeeeeeeeally need to talk to him." This may be news to you, but I have absolutely no control over Fred or his phone. Would you like his voicemail?
3. "No, I already left him messages and he never calls back." So let me guess, you're bitching to me about this because it costs money to bitch to Fred? Sensible, except for the part where I can't do anything to help you because all I do is answer the phone.
4. "So can you tell him that --" No. I am not his assistant, I'm the receptionist. Would you like his assistant's extension?
5. "Will he be back soon? Do you think I have any chance of getting him today? Oh, dammit..." Yeah, dude, I feel for you, but why did you call at 5.10 in the evening after all the assistants had gone home? Also, did I mention that I'm the receptionist?
At least I don't have to take messages. I hate taking messages because people always assume the receptionist knows who they are and why they're calling. "Tell Fred that Mr. Rapidstatickymumble called about the randomgibberish and it's urgent."
Sigh.
Day One has reminded me of a few joys I had forgotten:
1. "Is Fred there?" How the fuck should I know? This company has like 60 employees. Some of them aren't even on the same floor as I am. I'm just the receptionist. I will transfer you to his extension. If you would say "I'd like to speak to Fred," I would find you less annoying.
2. "But I've called him five times today and he isn't answering his phone. I reeeeeeeeeally need to talk to him." This may be news to you, but I have absolutely no control over Fred or his phone. Would you like his voicemail?
3. "No, I already left him messages and he never calls back." So let me guess, you're bitching to me about this because it costs money to bitch to Fred? Sensible, except for the part where I can't do anything to help you because all I do is answer the phone.
4. "So can you tell him that --" No. I am not his assistant, I'm the receptionist. Would you like his assistant's extension?
5. "Will he be back soon? Do you think I have any chance of getting him today? Oh, dammit..." Yeah, dude, I feel for you, but why did you call at 5.10 in the evening after all the assistants had gone home? Also, did I mention that I'm the receptionist?
At least I don't have to take messages. I hate taking messages because people always assume the receptionist knows who they are and why they're calling. "Tell Fred that Mr. Rapidstatickymumble called about the randomgibberish and it's urgent."
Sigh.