Now why didn't I think of that...

Sep 28, 2010 20:13

"The place where it falls apart, though, is for desktop software. On the one hand, I really love gimp and blender. On the other, the hand, it's total volunteerism. With desktop software, my personal view is that if desktop software requires a support call, you have failed.
. . .
So in that world, the service and support model just doesn't work, just can't work." - James Gosling http://www.basementcoders.com/transcripts/James_Gosling_Transcript.html
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