Wonderful letter dear. You will inevitably have to write more over the next year as BT et al upgrade their 2Mb ADSL lines into 8Mb Max lines. So far users have not been told about the ugrades which have then gone wrong and left them without internet access for weeks on end. The two most notorious for fucking these upgrades up being BT and also Wanadoo (now Orange). Unfortunatly once the exchange has been messed up it doesn't matter if you change to a new ISP or not as they will inherit the fault that exists at the exchange. All great and jolly fun.
I had a number of problems upgrding to 2mb broadband. Apparently, after we'd upgraded and I spent a week trying to get it to work, our area can't have it anyway :o/
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I may just hang myself with the modem cable now.
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Wish they'd just told me that in the first place.
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I've decided to forward everything that's happened to Watchdog or something so I get to make lots of noise and complain.
I seem to be good at that lately :D
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sorry about that.
the "convergence" period was been a nightmare for us too...
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