Aug 17, 2022 12:22
When I worked in the local Education Office, eons ago, I got to see a variety of people who came for grant forms, advice and a vast amount of complaints. I always tried to be polite to the latter and one way I found was to correctly identify the person making the complaint. As some were in the habit of complaining at the drop of a hat this didn't fog my memory bank too much! However, I didn't always get the right name for the angry looking person staring at me from the other side of my desk. On one particularly memorable occasion a teacher came in from the local secondary school. Admittedly, she wasn't my favourite person mainly because of her attitude to anyone who wasn't a teacher as she presumed they lacked any brain cells. On this particular day I imagine I proved her point for her.
"Hello, Mrs Robertson," I gaily trilled.
"My name is not Robertson," she flashed at me, "it's Golly"!
"Oooh! I'm terribly sorry but I knew it had something to do with jam".
Oooops!