(no subject)
God I miss 12 hours ago when I was happy with our council and the service they provide...
After this and this we were pretty down, but the saga continues.
Mum phoned around 10am to find out what was happening, was promised a call back. We waited until gone 3pm and there was no response, so she called again. Again all the information taken and PROMISED a call back. Phoned again around 4:30 and THEY WERE CLOSED FOR THE FUCKING WEEKEND. We are a combination of gutted, there have been tears and absolute blind FURY. Even if they couldn't get something sorted at least have the common decency to phone back and SAY that it'll be Monday or whatever.
So now we are without hot water, cold water upstairs, with no flush on the toilet and a still occasionally dripping bedroom window...
Mum has called the emergency line again, and the woman there was apparently as mad about the situation when it was explained as we are, she is going to contact the people who would be doing the work and find out if anything has been arranged for us, otherwise we have no idea if or when anything is happening.
This sucks. A lot.
I just want to be able to sleep in my bed tonight and be able to flush the fucking toilet, is that too much to ask?
After this and this we were pretty down, but the saga continues.
Mum phoned around 10am to find out what was happening, was promised a call back. We waited until gone 3pm and there was no response, so she called again. Again all the information taken and PROMISED a call back. Phoned again around 4:30 and THEY WERE CLOSED FOR THE FUCKING WEEKEND. We are a combination of gutted, there have been tears and absolute blind FURY. Even if they couldn't get something sorted at least have the common decency to phone back and SAY that it'll be Monday or whatever.
So now we are without hot water, cold water upstairs, with no flush on the toilet and a still occasionally dripping bedroom window...
Mum has called the emergency line again, and the woman there was apparently as mad about the situation when it was explained as we are, she is going to contact the people who would be doing the work and find out if anything has been arranged for us, otherwise we have no idea if or when anything is happening.
This sucks. A lot.
I just want to be able to sleep in my bed tonight and be able to flush the fucking toilet, is that too much to ask?