the joys of home ownership, chapter eight thousand of a neverending series
this chapter better entitled: The Joys Of Closing, or: Cuyahoga Falls, Get Yer Shit Together
so my new house gets its utilities from Cuyahoga Falls*. Over the weekend I was chatting via email with my real estate agent and on Mon she sent me a reminder saying, you should remember to set up utilities to transfer into your name on Thursday when we close.
[Time out: I'M CLOSING ON THURSDAY. AS OF THURSDAY I HAVE BOUGHT A HOUSE. THE HOUSE IS MINE. OH MY GOD. I keep forgetting this and then remembering it at horrible times; I've spent the last three days having big gay freakouts in a variety of flavors (fuck! Awesome! Oh my god! WHAT THE HELL AM I THINKING!, it's party time!, when the fuck am I going to move, etc.)]
So Monday I call the Cuyahoga Falls utilities office. and they're like, you have to come in person to set that up. Really? Seriously? In 2013 I have to actually show up in your freaking office in person to get utilities transferred to my--- okay, whatever, sure. Bring photo ID, a check to pay your deposit, and the papers from the bank. We haven't closed yet, I say; closing is on Thursday. It's okay, says the phone guy; bring the copy of the contract and the papers from the bank.
So I took off 2 hours of "personal business/emergency" time for this morning and planned to sleep in a bit and head right to CF when they opened.
Except that of course when I actually get there the woman is like "you haven't closed yet? We can't set this up until you've closed."
"I have a copy of the signed contract," I say.
"Yeah, but we have to know that everything went through and the house is yours before you do that. That's just the way that we operate. You'll have to come back on Thursday."
oooooooookay
First: so I can't close until I have utilities transferred --> but I can't transfer utilities until the house closes --> oookay so how do house then???
Second: okay, this one is much more personal, but: My time is my most valued and valuable resource in my life. Doubly so the time that I have off of work. So to have two hours of my off-work time wasted by this bullshittery is really frustrating on a level it shouldn't be: it's just two hours, it's just errands, the real estate agents can call the office and work out whatever, it isn't a big deal -- except that it triggers this deep feeling of horribly stressed anger in me, that two hours that could have been a respite from my job have been wasted on administrative bureaucratic bullshittery because people can't get their shit together when telling me things on the phone.
I just. GAH! It isn't a big deal. It's a very small deal. But I am still pissed.
*I don't really feel weird posting this online - most of you know generally where I live, and lots of houses get utilities from CF so it isn't too much of a giveaway - and ideally someone from CF will find this via the Googles and have a great change of heart and decide to be so much more helpful in the future and also send me a fruit basket and an apology, so the town name stays. Don't fucking stalk me though.
This entry was originally posted at http://seventhe.dreamwidth.org/342685.html, which has
comments. Comment there (with OpenID) or here, it's all good.
so my new house gets its utilities from Cuyahoga Falls*. Over the weekend I was chatting via email with my real estate agent and on Mon she sent me a reminder saying, you should remember to set up utilities to transfer into your name on Thursday when we close.
[Time out: I'M CLOSING ON THURSDAY. AS OF THURSDAY I HAVE BOUGHT A HOUSE. THE HOUSE IS MINE. OH MY GOD. I keep forgetting this and then remembering it at horrible times; I've spent the last three days having big gay freakouts in a variety of flavors (fuck! Awesome! Oh my god! WHAT THE HELL AM I THINKING!, it's party time!, when the fuck am I going to move, etc.)]
So Monday I call the Cuyahoga Falls utilities office. and they're like, you have to come in person to set that up. Really? Seriously? In 2013 I have to actually show up in your freaking office in person to get utilities transferred to my--- okay, whatever, sure. Bring photo ID, a check to pay your deposit, and the papers from the bank. We haven't closed yet, I say; closing is on Thursday. It's okay, says the phone guy; bring the copy of the contract and the papers from the bank.
So I took off 2 hours of "personal business/emergency" time for this morning and planned to sleep in a bit and head right to CF when they opened.
Except that of course when I actually get there the woman is like "you haven't closed yet? We can't set this up until you've closed."
"I have a copy of the signed contract," I say.
"Yeah, but we have to know that everything went through and the house is yours before you do that. That's just the way that we operate. You'll have to come back on Thursday."
oooooooookay
First: so I can't close until I have utilities transferred --> but I can't transfer utilities until the house closes --> oookay so how do house then???
Second: okay, this one is much more personal, but: My time is my most valued and valuable resource in my life. Doubly so the time that I have off of work. So to have two hours of my off-work time wasted by this bullshittery is really frustrating on a level it shouldn't be: it's just two hours, it's just errands, the real estate agents can call the office and work out whatever, it isn't a big deal -- except that it triggers this deep feeling of horribly stressed anger in me, that two hours that could have been a respite from my job have been wasted on administrative bureaucratic bullshittery because people can't get their shit together when telling me things on the phone.
I just. GAH! It isn't a big deal. It's a very small deal. But I am still pissed.
*I don't really feel weird posting this online - most of you know generally where I live, and lots of houses get utilities from CF so it isn't too much of a giveaway - and ideally someone from CF will find this via the Googles and have a great change of heart and decide to be so much more helpful in the future and also send me a fruit basket and an apology, so the town name stays. Don't fucking stalk me though.
This entry was originally posted at http://seventhe.dreamwidth.org/342685.html, which has
comments. Comment there (with OpenID) or here, it's all good.