Delta Makes Woman With Muscular Dystrophy Crawl Off Plane: DELTA = FAIL.
Link: Delta Makes Woman With Muscular Dystrophy Crawl Off Plane
"On July 20th, Julianna's (delayed) Delta flight landed in Atlanta at 7:30pm, with a connecting flight scheduled for 8:05pm. Julianna, who has muscular dystrophy, missed the connecting flight because nobody came with a wheelchair until 8:05-the same time the connecting flight took off. To make matters worse, the plane crew told Julianna she might make the flight anyway if she stopped waiting for help and got off the plane right now, so she crawled down the stairs on her own. When the wheelchair came she was "wheeled into a back room and advised" that her plane had taken off. But that was just the first half of her ordeal, and the next eight hours only got worse."
Delta can't be allowed to just brush her off with a meal voucher that she wasn't even able to use.
If you have a Yahoo account, Buzz it up. If enough people Buzz it, it might make front page news and put more pressure on Delta to compensate her adequately and change their policies so nothing like that happens again. If you have a Digg account, Digg it. The more negative publicity, the better the chances of Delta being shamed into acting.
And finally, spare a couple of seconds to go complain directly to Delta here. I know it looks intimidating because they're asking for all that RL info, but all they really need is a name and an e-mail address, if you checked the asterisk'd fields. In the comment box, link to the news article in question so that they'll know what you're talking about, then tell them exactly what you think of their behavior.
If anyone's got any further ideas on how to make the story more visible, drop me a comment. A public apology is the least of what they owe her, but it's something that can be achieved through the pressure of public opinion if enough of us actually put our outrage to good use and do something about this.
"On July 20th, Julianna's (delayed) Delta flight landed in Atlanta at 7:30pm, with a connecting flight scheduled for 8:05pm. Julianna, who has muscular dystrophy, missed the connecting flight because nobody came with a wheelchair until 8:05-the same time the connecting flight took off. To make matters worse, the plane crew told Julianna she might make the flight anyway if she stopped waiting for help and got off the plane right now, so she crawled down the stairs on her own. When the wheelchair came she was "wheeled into a back room and advised" that her plane had taken off. But that was just the first half of her ordeal, and the next eight hours only got worse."
Delta can't be allowed to just brush her off with a meal voucher that she wasn't even able to use.
If you have a Yahoo account, Buzz it up. If enough people Buzz it, it might make front page news and put more pressure on Delta to compensate her adequately and change their policies so nothing like that happens again. If you have a Digg account, Digg it. The more negative publicity, the better the chances of Delta being shamed into acting.
And finally, spare a couple of seconds to go complain directly to Delta here. I know it looks intimidating because they're asking for all that RL info, but all they really need is a name and an e-mail address, if you checked the asterisk'd fields. In the comment box, link to the news article in question so that they'll know what you're talking about, then tell them exactly what you think of their behavior.
If anyone's got any further ideas on how to make the story more visible, drop me a comment. A public apology is the least of what they owe her, but it's something that can be achieved through the pressure of public opinion if enough of us actually put our outrage to good use and do something about this.