I am so furious

Jun 12, 2008 13:28

After finally hunting up what I needed to fix my boot loop, I get to Windows finally and then I'm informed that I have to register my product again ( Read more... )

computer, customer service

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dracphelan June 12 2008, 18:40:42 UTC
Well, I will say that when I absolutely have to get another OS (most likely due to hardware), it will either be OSX or Linux. There is no way in hell I am dealing with Vista.

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same ferretlightning June 12 2008, 18:43:41 UTC
Yeah, I flat refuse to use Vista too. And from what I hear, Windows 7 is supposed to just be Vista...

I'll probably have to get a Mac if I ever want to play another video game again. I hear the Windows emulator works MUCH better than it did when I screwed with it back in '01.

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Re: same dracphelan June 12 2008, 19:05:57 UTC
Well, on a Mac, you can now dual boot between OSX and Windows (and/or Linux). The only problem I have with Macs, is not being able to build them myself.

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Re: same ferretlightning June 12 2008, 19:28:12 UTC
Same here. And they cost too damn much because of it.

And as for my Windows problem on a Mac, I figure I'll just go with 98 or some other version that won't force me to register.

Steve Balmer has a letter coming from me where I ask him to explain the business model of "treat the customer like a thief".

I actually had a secondary person that was helping the tech and me HANG UP on me in mid-sentence because the number I read her wasn't working right. I almost screamed.

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Re: same dracphelan June 12 2008, 19:38:36 UTC
I know someone who works at MS. If you have your incident number, I can forward this info to her and see about having that corrected.

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Re: same ferretlightning June 12 2008, 20:08:54 UTC
If its Cindy, I didn't think she could do much about it. Between being the asinine automated recording, the bitch who hung up on me, and the woman who was apparently required to give me the third degree about how many computers have this software (and I have product keys for each computer dammit)...I figured this was MS policy.

I stuck a case number on the letter. This is only my 2nd interaction with MS on the phone and it was the worst experience. The only saving grace was the guy who stuck with me and I made sure I talked him up to the manager that followed-up. There was just entirely too much static and I was getting too angry to even go there about the rest.

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