Ten Commandments of Human Relations
1. Speak to people, there is nothing so nice as a cheerful word of greeting.
2. Smile at people. It takes 72 muscles to frown and only 14 to smile.
3. Call people by their name. The sweetest music to anyone's ear is the sound of his/her own name.
4. Be friendly and helpful. If you have friends, be friendly.
5. Be cordial. Speak and act as if everything you do is genuine pleasure.
6. Be interested in people; you can like almost everybody if you try.
7. Be generous with praise, cautious with criticism.
8. Be considerate about the feelings of others; it will be appreciated.
9. Be thoughtful of the opinions of others. There are usually three sides to a controversy; yours, the other person's and the right one.
10. Be alert to give service. What counts most in life is what we do for others.