OMG! Its definately a full moon
I know its been forever since I've been on LJ. I am just having one of those nights and needed to be in communication with someone. I saw on google a community for Hotel Workers and Night Auditors, yay. I've not had anything to do with lj communities before so this is going to be new.
So I start my shift with people claiming they have reservations through priceline. only we have no record of it and the 'confirmation' they have is a printout of thier summary with a slot for them to enter a credit card. the wonderful thing i'm finding out about priceline is that they are the 1 online service that does NOT have a merchant number for these sort of things. So i'm waiting to hear back on their email with guests who are annoyed that I insisted on taking their credit card again.
But thats not the OMG. The omg arrived right after they left. I am a pregnant married immigrant. WHAT THE HELL DO I KNOW ABOUT ESCOURT SERVICES. and for the boot, i repeated this many times and still he kept asking me. I looked up numbers for him and sent him on the way. No I can't recommend one, I don't know anything about them. Then he calls me back from his room, 'what about this one, i want their number'. 'sorry sir i don't have a phone book for the next biggest city down the road, only this county.' 'well call them for me.' 'i don't have thier number.' 'how do i find it' 'you call 411' 'call it for me' 'no sir my switchboard phone doesn't work like that you'll have to call it from your room'. he then called me three more times cause their busy. what is it going to take to tell him that i'm not going to go out to the corner and get him a skirt. my consierge willingness only goes so far.
So I start my shift with people claiming they have reservations through priceline. only we have no record of it and the 'confirmation' they have is a printout of thier summary with a slot for them to enter a credit card. the wonderful thing i'm finding out about priceline is that they are the 1 online service that does NOT have a merchant number for these sort of things. So i'm waiting to hear back on their email with guests who are annoyed that I insisted on taking their credit card again.
But thats not the OMG. The omg arrived right after they left. I am a pregnant married immigrant. WHAT THE HELL DO I KNOW ABOUT ESCOURT SERVICES. and for the boot, i repeated this many times and still he kept asking me. I looked up numbers for him and sent him on the way. No I can't recommend one, I don't know anything about them. Then he calls me back from his room, 'what about this one, i want their number'. 'sorry sir i don't have a phone book for the next biggest city down the road, only this county.' 'well call them for me.' 'i don't have thier number.' 'how do i find it' 'you call 411' 'call it for me' 'no sir my switchboard phone doesn't work like that you'll have to call it from your room'. he then called me three more times cause their busy. what is it going to take to tell him that i'm not going to go out to the corner and get him a skirt. my consierge willingness only goes so far.