and you know where they burn books people are next

[exbababallerina]

Customer service is a grin and bear it line of work. But I hate it when a customer is a flat out rude idiot and then chastises you, as if you're responsible for their moronic tendencies. Even worse is that it made me feel bad at all - Eleanor Roosevelt was totally full of shit.

My mood is truly not as dour as this entry implies. Just purging the crappy stuff before I tuck in for the night.