Here is my gripe....
Ok so Im still not employed, that is a gripe onto its self. Yet that is not what I mad about at the moment.
I put in for unemployment about a month ago and have only received one bit of information from them in the mail in that time. Not knowing how this all works, I do not know how long Im to waite for more info or my checks. So today I give them a call.....
After being in the phone cue for about 20 minutes I get to talk to a "lovely" government worker. I give her my info and say that I havent received any new information or mail from them since my first contact in march. After a bit of a pause she says " its been a month and a half, and you just NOW call us?!" in a "your a dumb ass" tone. I say "I havent done this before, I wasnt sure how it works..." she cuts me off and says " Didn't you read the booklet you got? It told you what to do." "What booklet, I only received this notice of unemployment in the mail.." I tell her. Then the big pause ......................................................................................
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" Well im going to have to reopen your claim, and set you up with an interview to see if you can get your claim back dated..." she says with a Sigh "Is there anything else I can help you with."
Im thinking to my self yea you snotty shit get off your high horse and learn to be helpful. Shit is not my fault that that you guys dropped the ball.
Ok I may be a bit over reacting about this but, I have done phone support I know its shitty work but fuck, I didnt come out yelling at the lady she didnt need to treat me like idiot. And Im not the type of person who ia gonna call every week to ask where my money is. I was trying to have a little faith in my government...hahhahahahah
I put in for unemployment about a month ago and have only received one bit of information from them in the mail in that time. Not knowing how this all works, I do not know how long Im to waite for more info or my checks. So today I give them a call.....
After being in the phone cue for about 20 minutes I get to talk to a "lovely" government worker. I give her my info and say that I havent received any new information or mail from them since my first contact in march. After a bit of a pause she says " its been a month and a half, and you just NOW call us?!" in a "your a dumb ass" tone. I say "I havent done this before, I wasnt sure how it works..." she cuts me off and says " Didn't you read the booklet you got? It told you what to do." "What booklet, I only received this notice of unemployment in the mail.." I tell her. Then the big pause ......................................................................................
........................................................................................................................................................................................................
" Well im going to have to reopen your claim, and set you up with an interview to see if you can get your claim back dated..." she says with a Sigh "Is there anything else I can help you with."
Im thinking to my self yea you snotty shit get off your high horse and learn to be helpful. Shit is not my fault that that you guys dropped the ball.
Ok I may be a bit over reacting about this but, I have done phone support I know its shitty work but fuck, I didnt come out yelling at the lady she didnt need to treat me like idiot. And Im not the type of person who ia gonna call every week to ask where my money is. I was trying to have a little faith in my government...hahhahahahah