(no subject)
Feeling pissy right now. Not sure if it's warranted or not, but I am still pissed.
One of my patients went to a rehab/nursing home in the spring. My last contact was in May, and I found out after the fact that care was transferred to my colleague that visits that nursing home. It was a convenience thing, so I didn't take it as a slight.
Fast forward to a few weeks ago, she wants to see me again. I am fine with that, and the intake coordinator set up an appointment in December to catch me up to speed. I didn't think anything of it.
Then on the 17th, I am told that the ER is demanding that I see her, and somehow she was shoehorned into my schedule. I am shocked at how far she deteriorated in a few months.
And then today, the clinic manager forwarded a complaint about me regarding her. I apparently had ordered the trip to the ER, had no communication to the ER or family, said I was too busy to see her and that I refused to answer questions about it.
What. The. Fuck.
I am just pissed right now. I told the clinic manager to check the chart, I didn't get involved until the 17th. I had nothing to do with whatever the complaint was about, and he said that the one lodging the complaint has a beef with behavioral health. I'm not mollified in the slightest. This is still upsetting to me. I do what I can, help when asked, try to do a good job. Basically administration only cares about numbers and meeting their bottom line, and don't actually know what is going on. Crap like this makes me feel unappreciated and angry. I will probably be calm by Monday, but it's shitty and I don't like it.
One of my patients went to a rehab/nursing home in the spring. My last contact was in May, and I found out after the fact that care was transferred to my colleague that visits that nursing home. It was a convenience thing, so I didn't take it as a slight.
Fast forward to a few weeks ago, she wants to see me again. I am fine with that, and the intake coordinator set up an appointment in December to catch me up to speed. I didn't think anything of it.
Then on the 17th, I am told that the ER is demanding that I see her, and somehow she was shoehorned into my schedule. I am shocked at how far she deteriorated in a few months.
And then today, the clinic manager forwarded a complaint about me regarding her. I apparently had ordered the trip to the ER, had no communication to the ER or family, said I was too busy to see her and that I refused to answer questions about it.
What. The. Fuck.
I am just pissed right now. I told the clinic manager to check the chart, I didn't get involved until the 17th. I had nothing to do with whatever the complaint was about, and he said that the one lodging the complaint has a beef with behavioral health. I'm not mollified in the slightest. This is still upsetting to me. I do what I can, help when asked, try to do a good job. Basically administration only cares about numbers and meeting their bottom line, and don't actually know what is going on. Crap like this makes me feel unappreciated and angry. I will probably be calm by Monday, but it's shitty and I don't like it.