NHS nuttiness
D'oh!
Okay, so I get another sinus infection and take myself off to the doctor. I see the locum (who was very nice) because my GP is on holiday and she said that she didn't want me to have any more antibiotics, but was going to send me to see a Consultant at the Hospital instead who specialises in ENT things.
So I get a letter asking me to go online and make an appointment, which I do.
Yesterday I get three letters.
1) You have an appointment at the hospital on such and such a date with the Consultant or a member of his team.
2) Your appointment on such and such a date with the Consultant has been cancelled. We will write to you with details of a new appointment.
3) You have a new appointment
Couldn't this have all gone in one envelope? I understand it's all likely to be form letters and autogenerated, but why the need to send three letters. Particularly as I opened letter 2 first and nearly paniced. Still I suppose a month's wait isn't too bad. It would have been a fortnight, but the first time I was offered was while I'm on holiday.
Oh, and I'm suffering today. Sinuses can HURT!
Okay, so I get another sinus infection and take myself off to the doctor. I see the locum (who was very nice) because my GP is on holiday and she said that she didn't want me to have any more antibiotics, but was going to send me to see a Consultant at the Hospital instead who specialises in ENT things.
So I get a letter asking me to go online and make an appointment, which I do.
Yesterday I get three letters.
1) You have an appointment at the hospital on such and such a date with the Consultant or a member of his team.
2) Your appointment on such and such a date with the Consultant has been cancelled. We will write to you with details of a new appointment.
3) You have a new appointment
Couldn't this have all gone in one envelope? I understand it's all likely to be form letters and autogenerated, but why the need to send three letters. Particularly as I opened letter 2 first and nearly paniced. Still I suppose a month's wait isn't too bad. It would have been a fortnight, but the first time I was offered was while I'm on holiday.
Oh, and I'm suffering today. Sinuses can HURT!