Rick Dees and the Weekly Top 40

Sep 15, 2014 17:42

Sitting at the computer, paying some bills.

For some reason I'm reminded of a time several years ago when I ordered submitted an online order to Pizza Hut.  The pizza never came.  As it turned out, the store was closed for renovations.  The manager had left me a rambling, obsequiously apologetic voicemail message. (I believe I had to submit a phone number when creating the "pizzahut.com" account.)  It was one of the most uncomfortable things I've ever listened to.

I understand, though.

At work, I sometimes have to contact customers by phone to let them know that we're unable to fulfill their book order.  On my own time, I will go to epic lengths to avoid having the most banal phone conversation with a stranger.  So factoring in being the bearer of bad news, I was pretty nervous the first half-dozen or so times I had to make one of those calls.  Doubly so when I'd get the voicemail.  Pretty much everyone screens their calls these days (can't blame 'em).  I'm sure that I left some horribly cringeworthy "um" and "ahh"-filled voicemails.  And then there was the matter of how to end the voicemail.  "Thank you." ?  (There's nothing to thank them for, really.)  "Sorry, again."  (Don't want to sound like too much of a pathetic milquetoast.)  "Goodbye." (Sounds a bit overly formal and terse.)  I eventually settled on a Lumburgh-esque, "Thanks, bye."

Eventually I started to type my spiel into a script, print it off, and read it while leaving the voicemail.  That worked a charm, and in no time I was able to do it "on the fly."

My, what a fascinating story I've spun here.  Perhaps next time I can regale you with the inspiring story of how our work bathroom was converted from a single-occupant to a 2-person facility, and my monumental struggle to pee while there was someone else in there.
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