Sep 15, 2014 17:42
Sitting at the computer, paying some bills.
For some reason I'm reminded of a time several years ago when I ordered submitted an online order to Pizza Hut. The pizza never came. As it turned out, the store was closed for renovations. The manager had left me a rambling, obsequiously apologetic voicemail message. (I believe I had to submit a phone number when creating the "pizzahut.com" account.) It was one of the most uncomfortable things I've ever listened to.
I understand, though.
At work, I sometimes have to contact customers by phone to let them know that we're unable to fulfill their book order. On my own time, I will go to epic lengths to avoid having the most banal phone conversation with a stranger. So factoring in being the bearer of bad news, I was pretty nervous the first half-dozen or so times I had to make one of those calls. Doubly so when I'd get the voicemail. Pretty much everyone screens their calls these days (can't blame 'em). I'm sure that I left some horribly cringeworthy "um" and "ahh"-filled voicemails. And then there was the matter of how to end the voicemail. "Thank you." ? (There's nothing to thank them for, really.) "Sorry, again." (Don't want to sound like too much of a pathetic milquetoast.) "Goodbye." (Sounds a bit overly formal and terse.) I eventually settled on a Lumburgh-esque, "Thanks, bye."
Eventually I started to type my spiel into a script, print it off, and read it while leaving the voicemail. That worked a charm, and in no time I was able to do it "on the fly."
My, what a fascinating story I've spun here. Perhaps next time I can regale you with the inspiring story of how our work bathroom was converted from a single-occupant to a 2-person facility, and my monumental struggle to pee while there was someone else in there.