Moderator Availability

[eglmods]

Moderator Availability

• To get the quickest response, try to PM a moderator who is actively moderating the community you are having issues with (so don’t PM an EGL-only mod with sales comm issues, and vice versa).
• In order to ensure a quick response to your PMs, please contact mods who have their status listed as "available".  Those mods on haitus

Comments

[yllsa]

First off I want to say, of course, thank you all for all your hard work!

I notice (because I notice things) often people fudging the rules, usually out of a misunderstanding or whatnot, things like reposting less than 4 weeks and without a full 20% reduction.

I've tried commenting in the anonymous report center and PMing mods but it usually doesn't get addressed fast enough or at all. I know I've commented on a post once or twice but I really don't like doing that because 1.) it comes off as rude and 2.) I don't want to step on your toes.

Is there anything that can be done to address the situation? I know you guys have lives and can't be accessible 100% of the time.

Thanks for any consideration you can give this, and thank you for your time!

[harukoko]

Hi ^^ Generally, I think the ARC works pretty well, but I do agree it could be dealt with quicker - I will have to double check *all* the mods have it set so they get emails when someone posts there. I can see you have posted in there once and what you posted did get dealt with. So it is appreciated and does seem to work.

Hopefully the mod hours of availability will make things a little easier. I pretty much always get an email while I am sleeping about some argument which is why you will notice I am often a bit 'late to the party' but there isn't much more we can do in regards that.

[yllsa]

Okay, thanks :) I will continue to use that then. Sorry we wake you up :O

[wonderfinch]

If it's in the ARC, it will always be addressed XD My LJ e-mail notifications have been wonky and I haven't had much computer access lately, though, so while I can't speak for other mods I have to manually check the page when I can get online- which isn't much, sadly.

Anyways, I'd recommend trying to PM a mod who's online when you're having an issue- while we may be online, we're not always checking the ARC and we may not be actively passing posts through the moderation queue, so problems might be going on that we just don't see. If you PM us to let us know that there's an issue, we'll be able to help out and not be, to quote laiferr, late to the party and get to an issue after posts have been deleted or users have flounced :)

[yllsa]

Thanks for responding! I'll continue to use the ARC since that's what you and laiferr have both indicated.