KFC...The saga continues...
In response to an entry by peace873 , I'd like to add on to the story. :)
So I printed off these KFC coupons from their website for two pieces grilled chicken, two sides, and a biscuit for free. They greatly underestimated the response they would have from the promotion. I went there yesterday on the first day of the redemption period at 1pm. I was told that they were only doing 100 per day-first come, first serve. Annoying, but, eh, okay. So today I come in at 11am. I was going to get me my free lunch!
On the door, as I'm walking in, I see the following notice:
"Dear Valued Customer,
Due to the overwhelming demand for our FREE Kentucky Grilled Chicken meal, we're unable to offer it to you today. Rest assured that we will honor our commitment to giving you a free meal and we hope you'll accept this rain check with our sincerest apologies!
Please fill out this form, attach your coupon, and we'll send you a coupon for your free meal at a later date, plus a free Pepsi with our compliments.
Thank you for your understanding,
Roger Eaton
KFC President"
So, now I have to send in these mail-in-rebates, or given them to the a team member at a KFC. Dude...it is only the second day of this promotion.
My thoughts: Okay, if you are like, "Hey, lets give away some free shit of our new product!", then perhaps consider how many you are wanting to give out ... I'm just saying. You had to print it off their website. Put a limit on how many could be printed. Perhaps the first 25,000 or 100,000. Then shut down the site with a "thanks for looking into our free shit, sorry, but your ass shoulda gotten here sooner to print off the coupon" kind of message.
Check out the video apology. It's amusing.