Boo-ya.
Long story short:
After almost a week of calling CitiCards daily, everything is finally resolved. My interest rate is now 0.00%, they refunded the $39.99 late fee charge and an additional $293.88 in interest I should've never paid. I figured if they were going to send me to collections, I was going to harass them until they fixed their shit. So not only did they fix it but I don't even have to pay interest on my remaining debt.
Take that, you corporate whores!
After almost a week of calling CitiCards daily, everything is finally resolved. My interest rate is now 0.00%, they refunded the $39.99 late fee charge and an additional $293.88 in interest I should've never paid. I figured if they were going to send me to collections, I was going to harass them until they fixed their shit. So not only did they fix it but I don't even have to pay interest on my remaining debt.
Take that, you corporate whores!