May 29, 2007 15:56
First true day on the phones, and I think I'm going to die! I hate it and I want to quit! Make the maddness stop! I'm shaking badly, not because I've had a whole lot of calls (though it sure feels like it) or that they've all been mad at me (because only half of them were mad, not neccesarily at me), but because I'm so nervous and worked up and the simple fact is that I feel stupid and like I don't know how to do anything. I don't wanna do this anymore, mommy!
On the other hand, my trainers are kinda nice, and my fellow trainees are really nice, and so if I have a mental/emotional/nervous breakdown, there's someone to make sure I don't kill everyone in the building including myself.
The day is half over, for which I am thankful. It definately feels like it's going faster than the classroom did. All the same, I think I liked the classroom better, despite it's slowness simply because it was so much easier and I didn't have to talk to any cardholders.
Now if I can just remember how to breath, I'll be fine.
I need a drink...make that several...