comcast update.
So at 1:05pm tonight I sent a complaint email back to the response email from yesterday. I then came here to rant. Finally I was back to doing work. As soon as I lifted my head back up from work, there is a response to my latest email to comcast support. This response actually came back in just over an hour. Nothing of any substance in it. And from the subject line, it looks like they create a new serial number for every email going out. Not sure if they are actually being put into a nice ticket yet or not.
So now I have sent back another email to them asking if they have access to my previous mailing or if that was lost. I also asked them if they wanted me to go into more details and if they could accept attachments so I could show them my data.
Lets see how long this takes to get a reply now.
So now I have sent back another email to them asking if they have access to my previous mailing or if that was lost. I also asked them if they wanted me to go into more details and if they could accept attachments so I could show them my data.
Lets see how long this takes to get a reply now.