Oh woe is me! Lament! My heart, tis broken!

Mar 15, 2005 14:04

I went out for lunch, because Todd has still not yet woken up for the day, thus preventing me from getting at my SmartOnes Frozen Meals that are in his freezer. So I thought I would go to Brueggers Bagels, as it's one of my favorite TREAT type places, that isn't expensive. I love getting egg and cheese on a toasted honey grain bagel. It gives me a total warm and fuzzy feeling. Unfortunately, today was a less than stellar dining experience when I went to get my usual Naked Juice out of the refridgerator to find there were no longer there. No Strawberry-Banana! No Berry-Blast! I was shocked and dismayed to find the taudry excuse for a replacement, Odwalla Smoothie drinks. I was very upset, and thought about throwing it at the workers and causing a scene. But somehow I managed to maintain control and said to myself, "Well maybe these are good. They might even be better. I'll try one and find out."

I wish I could tell you that when the Strawberry C Monster touched my lips it was an instant passionate love affair. I'd like to convey the orgasmic bliss I achieved from drinking this new fruity beverage in place of my old one. But I cannot lie to you, and I would need to be an amazing liar in order to tell you those things. Instead of my usual perfect fusion of pureed fruit, I tasted the cold swill of copulated juices that had not the texture, nor taste of a smoothie made from actual fruit. And the label claimed its product was "nourishing the body whole", but my body doesn't feel nourished, rather brutally violated and discarded in a ditch somewhere.

No, Brueggers, as much as I love your Honey Grain bagels, until you get rid of this swill and bring back my Naked, I can't even bear to look at all. Now I'm going to back to crying in the fetal position.

********EDIT******

I wrote Brueggers to tell them about my dissatisfaction with this choice today. Here's what I send:

-----Original Message-----

From: celestialgrrl@yahoo.com
Sent: 3/15/2005 02:27:24 PM
To: "Bruegger's Support"

Subject: Bruegger's Web Form

I have been going to this Brueggers for lunch approx. once every 1-2
weeks for over a year now. I was completely dismayed to go in today, to
find they no longer carried my usual Naked Juices, but instead had
Odwalla in its place. I gave Odwalla a chance, but was greatly
disappointed. This is a GROSSLY inferior product, and I fear I can no longer look
forward to my lunch on your delicious Honey Grain Bagels and my Naked
Juice. I suppose it would be overly dramatic to say that you broke my
heart, but you did. I expected better. Get rid of the Odwalla. It
doesn't even compare to Naked's juices.

And less than 20 minutes later, I got a response:

Dear Ms. Cookson:

We received your comments today regarding the discontinuation of Naked
Juice, which you experienced at our restaurant in Pittsburgh,
Pennsylvania, on March 15, 2005. We genuinely apologize for the dissatisfaction
your visit caused you and appreciate your taking the time to contact
us. Your feedback helps us improve in our mission to deliver the
ultimate Bruegger's guest experience.

Because we want to share your remarks with our management team, we have
forwarded your message to the Bruegger's operator in this area. Our
desire is to make Bruegger's your choice once again for terrific food and
hospitality.

Thank you, Ms. Cookson, for sharing your comments. We apologize once
more and look forward to serving you in the future.

Sincerely,

Gina
Bruegger's Guest Response Line

P.S. Please retain your Thread ID in the message body. This will help
us locate your information should you need us again.

[THREAD ID:1-DYPPV7]

That's right. I'm gonna mail them all the time now until they bring back my NAKED juices. I will not take this lying down.
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