Kwik Fit Insurance sucks
I take it back. They were nice initially on the phone on the day my car was pranged, but they have messed up big time, and I can't get hold of them.
It was crystal clear in that phone call that (a) I was not remotely at fault - the car was parked legally and unoccupied at the time, and (b) I was not going to make a claim, because - as they advised me - I wouldn't get any money.
So they've only gone and reported this as an at-fault claim in the central motor insurer's database. Which is now causing me big problems because the insurer of my new car (which is shiny and red and goes ... actually slightly slower than the older, smaller black car) is very unhappy that I did not declare this previous claim. They say the only thing they can do is for me to contact my previous insurer and get written confirmation from them with the correct details and confirmation that they've updated the central claims database. Within 7 days, or they're charging me extra.
Gah! Nuts to Kwik Fit Insurance. This will get sorted out, eventually, but it'll cost extra money in between. At least, I hope that's the worst that'll happen.
This entry crossposted to http://doug.dreamwidth.org/322275.html, where there are
comment(s) not shown here.
It was crystal clear in that phone call that (a) I was not remotely at fault - the car was parked legally and unoccupied at the time, and (b) I was not going to make a claim, because - as they advised me - I wouldn't get any money.
So they've only gone and reported this as an at-fault claim in the central motor insurer's database. Which is now causing me big problems because the insurer of my new car (which is shiny and red and goes ... actually slightly slower than the older, smaller black car) is very unhappy that I did not declare this previous claim. They say the only thing they can do is for me to contact my previous insurer and get written confirmation from them with the correct details and confirmation that they've updated the central claims database. Within 7 days, or they're charging me extra.
Gah! Nuts to Kwik Fit Insurance. This will get sorted out, eventually, but it'll cost extra money in between. At least, I hope that's the worst that'll happen.
This entry crossposted to http://doug.dreamwidth.org/322275.html, where there are
comment(s) not shown here.