21st Century Etiquette Problems

May 12, 2014 20:19

Someone has signed up for a regular donation, but accidentally put one of my email addresses instead of theirs. (We have very similar names.) I keep getting notifications, giving me their street address, phone number, and some other personal information. I've tried to find their real email address, but failed - and in the process found out quite a lot about them. With a bit of guesswork, I found what I thought might be their email, but when I sent them a message I got not reply. I sent a followup when the next payment note came by, but again got no reply.

I've also sent email to the organisation that's sending the notifications, but only get autoreplies.

What do you do? I could phone them, or write a physical letter (!), but both would strike me as really creepy, if not extremely dodgy and worrying if they happened to me. Especially for someone who is not terribly Internet-savvy (which this person evidently isn't). The other thing I've thought of is logging in to this person's account on the organisation's website by resetting the password (since I have the email address linked to it), and simply cancelling the arrangement. With good luck, one or other of them will notice and set it up properly. With bad luck, I'll just get endless spam from the organisation trying to get me to sign up again.

It's not a particularly important problem, but it's not a problem that ever happened when I was growing up so it seems interesting.

This entry crossposted to http://doug.dreamwidth.org/271144.html, where there are
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whimsy, computers

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