Quality Matters
I’ve been doing this social work for six years now and it always has, and always will have it’s up’s and downs.
My job at the RIBW (for the last year) is great, and the RIBW is a great Employer to work for. They are much better for their staff than any employer I’ve had or heard of before.
But today I’m a bit disappointed.
I have this philosophy: It’s my job and I clock out at the end off each shift, but it is our clients life, They cant clock out. This is something everyone in this field of work should always be aware of, respect and live by.
My boss wants to introduce a part of a new method (one that we should already have fully implied half a year ago). This angered my for to reasons, one it is not a full implication, which after all this time should be finished if you ask me. But also because we are once again doing something half-baked. I believe that our clients deserve better. We have clients that I believe should be looking for their own homes and take the final steps to a fully normal life. They however are not yet at that stage because we as a team don’t function well enough to achieve this.
Their progress is not staggering because their own problems but because of ours. And then when we have progress at our fingertips, they (my boss) puts the break on it because they are not quite ready. They should be ready by now.
I understand that we must have our beds full to get paid, but should clients who have great potential suffer for such a management decisions?
No, they should not. In stead of keeping our bed’s full we should deliver quality. When you sell quality you’ll have more clients and you will still have your beds full. As added bones you can be unbelievably proud at the work you do.
All it would take is a bit more pragmatism. Finishing one thing before starting a new one . In stead of juggling several unfinished project and in the progress ensuring that none of these projects get finished in an acceptable time table.
In short: FUCKING THE CLIENTS.
I hope that I’ll cool down soon enough to be able to say the above in more reasonable words and still hammer my point home and make a difference.