Comments | dragonydreams: Public Service Announcement

dragonydreams

Public Service Announcement

May 03, 2006 13:51

kallie_kat just asked me to let everyone know that she will be MIA for the next few days. She sent me the following email, from work, explaining her internet problems:

I came home last night to a dead modem. It seems to be getting power, but no signal from the phone. The "help" desk at earthlink was no help at all--I spent more time dealing with the ( Read more... )

psa

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cafedemonde May 3 2006, 18:14:34 UTC

Hi Elisabeth. Tell Kat that she does have a phone line associated with that DSL. The DSL product is nothing but a spliting of the single pairs that come into everyones home when they have phone service. They use one wire for voice and one for data (the dsl) and you are given spliters (or filters) so that you can plub into the modem with your data line and you phone with the voice line. This enables you to get voice calls while surfing the net with no noise or service interruptions. If the modem is not getting the DSL signal there are a number of reasons for this. Wiring in your home, a switch is malifunctioning in the Central office, the cable is bad or not connected correctly, you are not using a filter, etc. Getting a tech out is the best best. You DSL provider should have given you a dial up option as well for times like this so you may have some access. Also if she wants I can see how far she is from the Central office which can affect how much bandwidth of that possbile T1 you can use,m then the tech can tell you what you are set at. If you are set too high, like at 768k, but your ar 15000 feet from the Central office, then you will have a loss of signal which will bring you down. The tech would bring you down to 384k and you should be ok from then on. HAve you been having on/off issues prior to this? Is this a first time occurance? Even the rain can mess with DSL signalling. AHHH! There is so much to try.

dragonydreams May 3 2006, 18:38:09 UTC

Thanks for all the info Femail! I just copied your response and sent it to her work email.

cafedemonde May 3 2006, 18:49:15 UTC

welcome. How are you??

dragonydreams May 3 2006, 19:15:25 UTC

I'm doing okay. I seem to be in a constant game of catch-up lately that's been keeping me pretty quiet.

How are you doing?

cafedemonde May 3 2006, 20:07:22 UTC

Arm is healing nicely s that's good. He just left for good I hope, so that's great.

I'll have to post to the flist with celebratory fic or something!

I hope you get caught up soon.

that was me, forgot to login cafedemonde May 3 2006, 20:13:14 UTC

oops

dragonydreams May 3 2006, 20:35:33 UTC

It's about frickin' time he left! Woo Hoo! I can only imagine how great it is for you to have him gone. Congrats on the arm healing too.

cafedemonde May 4 2006, 02:08:44 UTC

Thanks! It's so peaceful here now. I mean, he would sometimes be gone for 10-20 hours at a time and that was nice, but I knew he was coming back at some point so there was always that dread.

I'll sleep really well tonight!!

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