Finito.
Well, we're finally done with the glasses saga. We also do finally have one good thing to say about Visionworks - their "no hassle 100% money back guarantee" actually is hassle free. Walked in, they didn't even ask us why, just started processing the refunds (although to be fair, it was the same guys who joked about putting Jen on the payroll last week... so they knew about our issues). They didn't refund Jen's vision exam, but I honestly didn't expect them to.