It bloody well figures...

Feb 20, 2008 10:33

I don't get to bed til really late, and end up being woken up a little 4 hours later because Bill can't figure out how to close a door without slamming it. Unable to fall back asleep for several hours, until he's gone off to dialysis. FINALLY start falling back to sleep....and the phone rings. Normally I would just ignore it and go back to sleep....but as he's at dialysis and he's been having probs lately, I get up to at least look at the caller id to see who it is.

It's the hospital.

First thought in my head is "Crap, what happened now?". Turns out its the registration department, and the bitch on the other end makes the mistake of getting mouthy with me. You know what, I am his wife, I am on all the fucking paperwork on file at the hospital as being able to speak for him. Don't get snippy with me and tell me if he didn't tell me what he's needing to be scheduled for, then she can't tell me as its none of my business. I verbally went up one side of her and down the other, got her supervisors name and number, and will be calling them later to file a complaint about her attitude. I know the HIPPA regulations, I work for a doctor's answering service, we're required to follow them ourselves. Don't get high and mighty with me and try to tell me a load of bullshit.

There...rant over with....going back to bed.
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