Pastry, pastry everywhere, but not a sod to eat
So far MONDAYnish has been anything but.
The server was down over the weekend, so hundreds of emails and calls awaited. One guy was incredibly irate, and because I had received a lot of these calls was jovial and flippant, which did not go down well - and was berated by him for half an hour. The server was back up by twenty past nine, but students hadn’t logged out, and were just hitting refresh - meaning that not only could they still not log in, but they pinged our server to death again. They got the webpage server up and running, but the portal to student’s units was still down, and the consistent unending ping death from students eventually sent the web server down once more.
Like the proverbial yo-yo it was up and down all morning. Students, being the panicky animals that they are flooded switchboard and IT help desk with calls of abject terror. Finally, an alternative to getting the server up and running was given, and tediously we directed hundreds of students through the archaic entering of URLs directly into the browser. Just now they have gotten the line of jumpy, teary, and angry students down to manageable proportions. The team around me at ITD Help Desk did all the real work and were fantastic about it - though looked terribly frazzled afterwards.
But to my point…
So, while there is this lovely platter of sweet and savoury pastries sitting, ready to be eaten - we have been all too busy to consume!