My battle against courier firms pt 45

[dimbyd]

Talking of 1TB external hard disc drives, the damn thing still hasn’t arrived yet, thanks to a courier fim called Home Delivery Network Ltd. While they claim to put the customer as no. 1, their website has no contact phone numbers, no e-mail addresses and no online forms. It does have a parcel tracking system which shows 3 attempts at delivery, each leaving a card with contact details for the Cardiff depot each time. Strange that, as I’ve received no card and therefore no contact details. Through the magic of the Internet I have now found the local phone number for the Cardiff depot and through that, the address of said depot. Said depot is pretty much off the map of Cardiff, on an industrial estate on the edge of Rumney. When I say off the map, I mean that the local maps get very much less detailed for such an area and the lighting in said industrial estate is poor as well as the upkeep of the roads and pavement. In short, this time I intend to go at lunchtime, rather than in the evening. A creepy place.

All I ask from a delivery firm is that they deliver to me; for me to trek over to another side of Cardiff seems to defeat the point of a delivery firm. Or am I being naive?