Jan 29, 2007 09:57
I went for a job interview at Subway yesterday... Here is how it went down.
"You have ten minutes to sell yourself to me"
Ok then.
"Can you multi-task"
Yes I can.
"How will you ensure customer satisfaction?"
By giving them a sandwich.
"No I mean, how will you respond to them?"
By talking to them about their sandwich fillings and making it for them.
"Ok.. Erm. How will you handle a customer complaint?"
What complaint are we talking about?
"Say if a customer wasn't happy with their food. How would you manage that?"
I'd give them a refund or replace it.
"Hmm... interesting, interesting. What is more important, food quality or customer service?"
They both come hand in hand.
"If you had to pick one."
If one failed so would the other so they'd be getting all round bad service wouldn't they? I can't pick.
"Interesting, interesting. Well thank you for your time Lana."
WHO THINKS I GOT IT?
Ha.